Ordering, sizes and shipping.
Read the guide for the stage you are at: choosing a size, checking warehouse photos, arranging shipping or requesting a return.
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Explore USD prices ↗START HERE / OFFICIAL PIKOBUY NOTESThe details worth knowing before you pay
A good find is only the first decision. Here are the official details that affect the bill, the warehouse check and your next move if something needs fixing.
Read the guidePlacing your first order
Open the item link on Pikobuy, choose the exact option and pay for the product. International shipping is a later step, after the item reaches the warehouse. Here is what to record along the way.
Read the guide 02 / AT THE WAREHOUSEChecking warehouse photos
Start with one question: is this the item and option you ordered? Work outward from there. Tiny details matter less if the colour, size or quantity is already wrong.
Read the guide 03 / THE PARCEL BUDGETEstimating shipping costs
The spreadsheet price answers “What does the item cost?” Shipping needs a different set of inputs: where the parcel is going, what is inside, and how large and heavy the packed parcel is.
Read the guide 04 / GET THE FIT RIGHTComparing size charts
Your usual letter size is a rough starting point. A few measurements from clothes you already wear will tell you more than another buyer saying a piece fits true to size.
Read the guide 05 / RETURNS & CORRECTIONSReturns and order corrections
The useful moment to resolve a mismatch is while the item is still in the warehouse. Keep the order details and a clear description of the problem together before contacting support.
Read the guide 06 / YOUR OWN FIND FILESearch, prices and saved items
Search by product name, set a USD price range and compare the results. Saved items let you return to a few options without searching for them again.
Read the guide